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Octopus Consultancy Limited

Water Services

Borehole Maintenance

Keep your borehole delivering safe water at full yield, with planned servicing that catches small problems before they become expensive ones.

  • NEMA Firm of Experts
  • Operating since 2014
  • Offices in Nairobi and Ruiru

Who needs it

  • Owners of domestic, commercial and institutional boreholes
  • Farms and irrigation schemes
  • Community water projects
  • Boreholes with falling yield, dirty water or pump trouble
  • Boreholes installed by other contractors

What you receive

  • Pump and system inspection
  • Water level and yield checks
  • Water quality testing
  • Cleaning, flushing and disinfection
  • Repair, rehabilitation and maintenance report

Legal basis

  • Water Act, 2016 (water permit conditions)
  • Public health requirements for drinking water quality

A borehole is a long-term investment. Like any system with moving parts, it needs regular servicing to keep delivering clean water efficiently and safely. Octopus Consultancy offers a complete aftercare service for your entire borehole system, including installations by other contractors, anywhere in Kenya.

What a service includes

  • Pump inspection and performance check
  • Measurement of water levels and yield
  • Water quality testing
  • Visual inspection of the well head, pipework and components
  • Filter and UV lamp replacement, where fitted
  • System flushing and borehole disinfection where required
  • Storage tank inspection and cleaning
  • A service report with any recommended repairs

Borehole repairs and rehabilitation

When a borehole underperforms, we diagnose the cause and fix it. That can mean repairing or replacing the pump, retrieving stuck equipment, cleaning clogged screens, treating scale and bacterial growth, or rehabilitating an older borehole.

Tips for borehole owners

Leave servicing to professionals

Opening the well cap lets bacteria and foreign objects into the water supply. We have been called to sites where tools were dropped into the borehole or pumps became stuck or fell to the bottom, all expensive to fix and avoidable with the right equipment and experience.

Prevention is cheaper than cure

Small issues, left unattended, become large and expensive ones. Inspect the area around your borehole regularly for damage, standing water or new contamination sources, and call a professional if anything changes.

Test your water regularly

Test the water at least once a year, and whenever its taste, smell or appearance changes. This is doubly important if the borehole supplies drinking water.

Choose your contractor carefully

Ask whether the contractor has the right equipment, for references from previous clients, and for an itemised list of the service tasks, so you can compare quotes. Also check that they follow proper health and safety procedures.

Frequently asked questions

How often should a borehole be serviced?

We recommend a professional service at least once a year, and sooner if you notice a drop in pressure or yield, changes in the water's taste, smell or colour, or unusual pump behaviour.

How often should the water be tested?

At least once a year, and any time the taste, smell or appearance of the water changes, or after a flood, broken well cap or a new potential contamination source nearby. Tests usually cover bacteria, nitrates and local contaminants such as iron, manganese, fluoride and hardness.

Can you service a borehole drilled by another company?

Yes. We service third-party installations anywhere in Kenya.

My borehole's yield has dropped. What can be done?

Falling yield can be caused by a worn pump, clogged screens, scale or bacterial growth, or falling water levels. We diagnose the cause and recommend the fix, from pump repair to cleaning and full rehabilitation.

Request a quote for Borehole Maintenance

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