A borehole is a long-term investment. Like any system with moving parts, it needs regular servicing to keep delivering clean water efficiently and safely. Octopus Consultancy offers a complete aftercare service for your entire borehole system, including installations by other contractors, anywhere in Kenya.
What a service includes
- Pump inspection and performance check
- Measurement of water levels and yield
- Water quality testing
- Visual inspection of the well head, pipework and components
- Filter and UV lamp replacement, where fitted
- System flushing and borehole disinfection where required
- Storage tank inspection and cleaning
- A service report with any recommended repairs
Borehole repairs and rehabilitation
When a borehole underperforms, we diagnose the cause and fix it. That can mean repairing or replacing the pump, retrieving stuck equipment, cleaning clogged screens, treating scale and bacterial growth, or rehabilitating an older borehole.
Tips for borehole owners
Leave servicing to professionals
Opening the well cap lets bacteria and foreign objects into the water supply. We have been called to sites where tools were dropped into the borehole or pumps became stuck or fell to the bottom, all expensive to fix and avoidable with the right equipment and experience.
Prevention is cheaper than cure
Small issues, left unattended, become large and expensive ones. Inspect the area around your borehole regularly for damage, standing water or new contamination sources, and call a professional if anything changes.
Test your water regularly
Test the water at least once a year, and whenever its taste, smell or appearance changes. This is doubly important if the borehole supplies drinking water.
Choose your contractor carefully
Ask whether the contractor has the right equipment, for references from previous clients, and for an itemised list of the service tasks, so you can compare quotes. Also check that they follow proper health and safety procedures.



